Product Satisfaction Guarantee
Your complete satisfaction is our highest priority and we stand behind all the products we offer. If at any time you are not 100% satisfied with an item you purchased from us, you may return it for a refund as long as it is unused and in saleable condition, within 30 days of the date of dispatch.
(See below for detailed instructions on FAQ's).
Customer Service commitment
We are committed to delivering the highest level of customer service. Our site is designed to be easy to use and informative. Our customer service team is available to help process an order, give a product recommendation, or answer a question - contact us anytime.
And don't just take our word for it - we\'ve received thousands of emails from customers sharing their experience on our site and working with our Customer Service team - read a sampling of them.
Defective - Damaged - Wrong Item
We work with outstanding suppliers, fulfillment team and have a couple of amazing customer service reps. While rare, defects and order mistakes occasionally occur. We will work with you to resolve the mistake as quickly and efficiently as possible - you can return the item for a refund or we will ship you a replacement.
In some cases items that appear defective may just need a simple adjustment in order to work properly. Please check the FAQ or contact customer service before you ship the item back to us so
that we can help troubleshoot the problem or get you in touch with the manufacturer.